Privacy & Data Commitment

Our Commitment

At entrePAIRneur, we believe trust is earned. Respecting your privacy is an important part of building that trust. This Privacy & Data Commitment explains how we collect, use, protect, and share information when you interact with our website, services, research initiatives, podcasts, advisory engagements, events, and digital communications.

We are committed to using technology responsibly. We believe automation and artificial intelligence should strengthen human relationships, not replace them. Our goal is to be transparent about the information we collect, why we collect it, and how we protect it.

Our Privacy Principles

• Transparency. We clearly explain what information we collect and why.
• Purpose. We collect only the information needed to provide our services and improve your experience.
• Respect. We never sell your personal information.
• Responsibility. We use AI, automation, and technology ethically and thoughtfully.
• Security. We apply commercially reasonable safeguards to protect your information.
• Choice. You control your marketing preferences and can opt out at any time.

1. Information We Collect

We collect information that you voluntarily provide when you contact us, schedule a meeting, subscribe to updates, download a resource, participate in one of our research initiatives, apply to be a podcast guest, complete a survey, or engage our services.

Depending on your interaction with us, this information may include your name, company, job title, email address, phone number, mailing address, and any information you choose to share.

We also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, referring websites, and other analytics that help us improve our website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services.
• Schedule meetings and send confirmations and reminders.
• Manage client relationships through our CRM and business systems.
• Deliver newsletters, educational content, research reports, and event invitations you request.
• Conduct industry research and produce anonymous benchmark reports.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our business.

3. Responsible Use of AI and Technology

We use trusted technology platforms, automation, and AI enabled tools to improve efficiency, summarize meetings, organize information, draft communications, and enhance client service.

We do not intentionally use confidential client information to train publicly available AI models without your permission. AI assists our work, but meaningful decisions and client relationships remain guided by people.

4. Research Initiatives and Podcast Participation

If you participate in one of our research initiatives or podcasts, interviews may be recorded with your knowledge and consent.

Information gathered may be used to prepare research reports, educational content, benchmark studies, or podcast episodes.

Unless you have specifically agreed to participate publicly, we will not identify you or your organization in published research without your permission.

5. Communications

If you request information, download resources, register for events, schedule meetings, or engage with our services, you may receive communications related to those interactions, including educational content, research updates, newsletters, and invitations.

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

6. SMS and Mobile Communications

If you provide your mobile phone number, we may send appointment reminders, meeting confirmations, service updates, or other communications you have requested.

Message frequency varies. Standard messaging and data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP.

7. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including CRM platforms such as GoHighLevel, email and SMS providers, scheduling systems, website hosting providers, payment processors, analytics providers, video conferencing providers, podcast production tools, collaboration platforms, and AI enabled productivity tools.

These providers process information only as necessary to deliver services on our behalf.

8. Cookies and Analytics

We use cookies and similar technologies to improve website functionality, remember preferences, understand visitor behavior, and measure marketing effectiveness.

You can control cookies through your browser settings, although disabling cookies may affect certain website features.

9. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your information. Although no security system can guarantee absolute protection, we continually evaluate and improve our security practices.

10. Data Retention

We retain information only for as long as reasonably necessary to provide services, conduct research, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it where practical.

11. Your Privacy Rights

Depending on where you reside, you may have the right to request access to your personal information, request corrections, request deletion, obtain a copy of your information, withdraw consent where applicable, or understand how your information is processed.

To exercise any of these rights, please contact us using the information below.

12. Children's Privacy

Our services are intended for adults and business professionals. We do not knowingly collect personal information from children under the age of 18.

13. Changes to This Policy

We may update this Privacy & Data Commitment from time to time. Any changes become effective when posted on our website. The revised date at the top of this document indicates the latest version.

14. Contact Us

If you have questions about this Privacy & Data Commitment or how we handle personal information, please contact:

• entrePAIRneur
• hello@entrepairneur.com
• www.entrepairneur.com

We are committed to protecting your information with the same care, integrity, and professionalism that we bring to every client relationship.